Numbers that matter to your business
Who we
work with.
If your business depends on clean spaces and reliable staff, we're built for you.
Why operators choose us.
Six operational advantages that separate us from local cleaning shops and franchise networks.
We measure success by zero key-release delays and zero cleanliness escalations.
Supervisors fluent in Japanese and English. Cleaners with conversational English.
Cleaner self-check, then supervisor inspection, with a 98% pass threshold.
A 24/7 emergency desk with a bilingual manager on duty, plus a 10–15% on-call relief pool for hotels.
Timestamped photos, shift reports and a client portal for hotels and hosts.
Per-room or per-turnover rates, monthly retainers for buildings and offices, and volume rebates.
Hiring in-house vs. partnering with us.
Most operators underestimate the true cost of an in-house cleaning team. Here's what changes when you outsource.
Our 9 services.
From daily hotel housekeeping to emergency dispatch — one partner for every cleaning need.
Hotel guest room cleaning
Checkout turnovers, stayovers and deep cleans, with two-tier inspection.
Minpaku turnover
Per-turnover cleaning with timestamped photos and a host report.
Common area cleaning
Entrances, corridors, stairwells and garbage rooms for buildings.
Office cleaning
Evening or early-morning cleaning with a hands-off-paperwork rule.
Emergency cleaner supply
24/7 intake. Central Tokyo response in 45–75 minutes.
Post-construction cleaning
Fine dust, protective film removal and handover cleaning.
Move-in cleaning
A deep clean of the vacant unit, with a 72-hour guarantee.
Move-out and relocation cleaning
Lease-end cleaning with optional walkthrough attendance.
Airbnb and Booking.com cleaning
Calendar-synced turnovers with damage-claim photo evidence.
What operators say
Anonymized references from active clients across hotels, minpaku, and commercial properties.
"We were burning out our front-desk staff doing rooms. Global Access took over in two weeks and never missed a turnover. Our TripAdvisor cleanliness score is up 0.4 points."
"I manage 23 Airbnb units. The photo reports after every clean changed everything — I can prove damage claims, and my reviews reflect the reliability."
"Our previous vendor kept rotating staff and never got to know the building. Global Access assigned a fixed crew and the residents immediately noticed the consistency."
How it works.
Send your details
in the quote form or on LINE.
Walkthrough or video review
Hotels need a site walkthrough. Minpaku units can be onboarded by video.
Written scope and quote
in yen, tax included.
Trial or month-to-month start
Hotels begin with a 60–90 day trial. Minpaku recurring work is month-to-month.
Trained crew starts
Nobody works alone before certification.
Reports and reviews
Shift reports, photo records and a monthly quality scorecard.
Where we deploy.
Direct teams in the Greater Tokyo Area. Vetted partner network across major Japanese cities.
Direct Teams
Full-time staff · same-week deployment
- Tokyo — All 23 wards, Tama area, islands (coordination)
- Kanagawa — Yokohama, Kawasaki, Sagamihara
- Saitama — Saitama City, Kawaguchi, Koshigaya
- Chiba — Chiba City, Funabashi, Yachiyo, Narashino, Sakura, Urayasu
Partner Network
Vetted local crews · quality-managed
- Osaka / Kyoto — Kansai metro area
- Nagoya — Aichi & Tokai region
- Fukuoka — Kyushu region
- Sapporo — Hokkaido (seasonal)
Not sure if we cover your city? Ask us directly.
Looking for steady contract work?
Join our partner network. We handle sales, scheduling, translation, and client management — you focus on cleaning.
Quick estimate for one-time jobs
Residential or small office. Get a ballpark in 15 seconds — no signup required.
Request a cleaner
Copy this and send it to us on LINE, phone or email:
Get a quote for your property
Choose a quick message or provide full details for a faster, more accurate estimate.
Frequently asked
Straight answers to the questions we hear most from hoteliers, hosts, and property managers.
Do your cleaners speak English?
You talk to our team in English or Japanese for booking, questions and feedback. Supervisors are fully bilingual. Field staff have conversational English for hotel and minpaku contexts.
How fast can you deploy cleaning staff?
For recurring contracts, onboarding typically takes 1-2 weeks including training. For emergency cover, we can dispatch within 24-48 hours in the Tokyo metropolitan area.
Do I need to be home during the clean?
No. We agree on access with you first — key handover, lockbox, reception, or smart lock. Hotel and minpaku properties are always cleaned unattended with photo reporting.
Do I need a long-term contract?
No. One-time cleans need no contract. Hotels typically start with a 60-90 day trial. Minpaku recurring work is month-to-month. Building and office contracts run on annual agreements with volume rebates.
Is the estimate final?
It is an estimate. We confirm the final price in writing before the clean begins — always in yen, tax included, no hidden fees.
Are your staff insured?
Yes. Global Access carries comprehensive corporate liability insurance covering our staff and your property during all cleaning operations.
Which areas of Japan do you cover?
We are based in Tokyo and deploy across Kanagawa, Saitama, and Chiba with full-time teams. Through vetted partner networks, we also coordinate cleaning across Osaka, Kyoto, Nagoya, Fukuoka, and Sapporo.
What we need for an accurate quote
- Address and building access (key, lock box, reception)
- Size of the space: floors, rooms or floor area
- Current condition and any problem areas
- How often you need us: one time or a regular schedule
- Preferred days and hours, including quiet hours or elevator rules
- Any special requests, for example eco products or allergy concerns
Standards and limits
- We clean to the scope we agree with you in advance. Extra areas can be added on request.
- Repairs, pest control, hazardous waste and work that needs a special licence are outside our standard scope. Tell us early and we will say whether we can help or suggest another route.
- For offices, hotels and rental properties, we agree where staff or guests keep valuables and which rooms are off limits.
- Final price is confirmed in writing before we begin.
Company information
| Company | 株式会社 GLOBAL ACCESS (GLOBAL ACCESS Co., Ltd.) |
|---|---|
| Established | January 26, 2017 |
| Head office | 2-17-29 Edogawa, Edogawa-ku, Tokyo 132-0013 |
| Phone | 03-6675-3166 |
| hello@globalaccessjapan.com | |
| LINE | @GlobalAccess |
| Related business purposes | Management and cleaning services for buildings, apartments, parking lots and other real estate |
Contact us
Our team is ready to answer your questions.